Service FAQs

Yes. We diagnose charging problems such as a laptop not charging, intermittent charging, faulty charging ports, adapter-related issues and battery charging faults.

Yes. Dell laptop battery replacement is available for supported models. The correct compatible battery must be identified according to the laptop model and configuration.

Yes. We can diagnose and replace faulty or damaged Dell laptop keyboards. The replacement part depends on the exact laptop model and keyboard configuration.

Yes. Damaged, loose or broken laptop hinges can be inspected and repaired or replaced depending on the extent of the damage and the condition of the surrounding body panels.

Yes. We provide motherboard diagnosis and repair for supported Dell laptops. Common symptoms include no power, intermittent shutdowns, charging failure, short circuits and component-level faults.

YesYes. A no-power problem can have several causes, including the adapter, battery, charging circuit, motherboard or power-related components. The device needs to be diagnosed to identify the actual cause.

Overheating can be caused by dust accumulation, blocked ventilation, a faulty cooling fan, dried thermal paste or heavy system load. We can inspect the cooling system and recommend the appropriate service.

Yes. Slow performance can be caused by insufficient RAM, an ageing hard drive, Windows problems, startup applications, malware or other hardware/software issues. We can diagnose the cause and recommend suitable solutions.

Yes. SSD upgrades may be available for compatible Dell laptops and desktops. An SSD upgrade can significantly improve boot time, application loading and overall system responsiveness.

RepairYes. RAM upgrades are available for compatible Dell systems. The maximum supported memory and compatible RAM type depend on the exact model.

Yes. We can troubleshoot Wi-Fi connectivity problems caused by drivers, network configuration, wireless adapters, antennas or other hardware issues.

Yes. We can diagnose problems such as no sound, distorted audio, low volume or speaker failure. The issue may be related to software, drivers, speakers or the motherboard.

Yes. Faulty or non-working USB ports can be inspected to determine whether the problem is caused by software, drivers, physical damage or motherboard-level circuitry.

Yes. We can troubleshoot webcam problems caused by Windows settings, drivers, applications or hardware faults.

Yes. Unexpected restarts or shutdowns can be caused by overheating, battery or power problems, RAM, storage errors, Windows issues or motherboard faults. Proper diagnosis is required before repair.

Data recovery may be possible depending on the condition of the storage device. If your data is important, inform the technician before any formatting, operating-system installation or storage replacement is performed.

Yes. We can assist with supported Windows installation, driver installation, software troubleshooting, system configuration and other common software-related issues. Software work should be discussed before proceeding because some procedures can affect existing data.

Yes. Liquid-damaged laptops can be inspected for corrosion, short circuits and damaged components. Turn off the laptop immediately after a liquid spill and avoid repeatedly attempting to power it on.

Yes. Screen flickering, horizontal or vertical lines, distorted images and intermittent display problems can be diagnosed. The cause may be the LCD panel, display cable, connector, graphics circuitry or motherboard.